BioSureBioSure
/ 03Use case

Multi-client lab networks

Serve dozens of pharmacy clients from a single lab tenant.

Team of scientific researchers
Who it's for

Regional EM testing labs, contract testing organizations (CTOs), and 503B outsourcing facilities managing monitoring programs for multiple pharmacy clients.

Regional environmental monitoring labs and contract testing organizations serve anywhere from a handful to hundreds of pharmacy clients. BioSure’s multi-tenant architecture is designed for this: unlimited client companies, fully segregated data, and bulk reporting capabilities — all managed from a single lab account.

Unlimited client companies

There is no per-client charge for the lab side of BioSure. Add as many pharmacy clients as your lab serves — each with their own company profile, locations, sample maps, and scheduling configuration.

Fully segregated client data

Each client company sees only their own data in their portal. Lab staff see all clients from the lab view. There is no risk of one client’s data being visible to another.

Scalable scheduling

Set up recurring schedules for every client location. BioSure generates 12 months of occurrences in advance — giving administrators visibility into upcoming workload across all clients in a single view for staffing and capacity planning.

Bulk report operations

When a batch of reports for multiple clients is ready, staff can manage approval and visibility toggles in bulk. Clients receive instant notifications on publication — no manual email delivery.

Client self-service

Every client gets their own portal access at no extra charge. The average multi-client lab fields 15–20 status inquiry calls per week. A client portal eliminates the majority of these calls.