Dedicated client portal
Give your pharmacy clients self-service access. Reduce phone calls by 80%.
Most LIMS platforms are lab-only tools. BioSure ships with a full client-facing workspace so your pharmacy and facility clients get their own login, report library, and the ability to submit CoC forms — with zero additional setup on your end.
What you get, in detail.
- 01 / 05
Self-service report access
Client admins log into their own portal and see only their reports — filterable by location, date, or status. Every approved report is available for preview and download. Bulk-download multiple reports as a ZIP.
- 02 / 05
Threaded comments & notifications
Clients leave comments directly on reports — questions about results, clarifications, notes. Comments thread. Lab staff are notified in real time (in-app + email). Clients are notified on replies.
- 03 / 05
Designed for non-lab users
The portal is built for QA managers and pharmacy staff — not lab technicians. Clear navigation, plain-language result summaries, and a report inbox that mirrors the cadence of a sampling schedule.
- 04 / 05
CoC submission from the portal
Client admins initiate and submit CoC forms directly from their portal with customer info auto-populated. Lab receives an instant notification.
- 05 / 05
Notification preferences
Clients configure notification preferences — email, in-app, or both — for new reports, updates, and comment replies.
Built for the people actually running the lab.
Pharmacy QA managers
Access reports immediately when published. No more waiting on email attachments or making status inquiries.
Lab directors
Reduce client communication overhead by giving clients a self-service home for their data.
Lab staff
Fewer interruptions from client phone calls and email requests for report copies.